Mediation is a process where participants can resolve their differences without litigation. Almost any disagreement can be mediated.  In mediation, participants create their own agreement – one that works for them. The neutral mediator acts as a facilitator to help the participants communicate, identify options for resolution, and hopefully reach a written agreement which everyone is comfortable with.  Studies show that mediation works. People who engage in mediation tend to abide by their agreements and are more satisfied with the outcome than those who litigated, even if they win.  In mediation, there is no winner and no loser.  There is just a mutually agreed-upon resolution.  Mediation is particularly useful when the participants have a relationship which will continue even after the conflict is resolved (e.g., neighbors, parents. business partners, employer/employee, landlord/tenant.)